Skip to content
Legal AI Verdict

Search the site
    Menu

    General AI assistant

    ChatGPT

    ChatGPT is a general-purpose AI assistant from OpenAI, a US company; personal users and Business and Enterprise customers in the EEA contract with OpenAI Ireland Ltd. It offers web search, Projects, ChatGPT Work for agentic tasks and a Word add-in, but OpenAI documents no built-in Finnish or EU legal database, and its legal configuration, Astra for Law, searches US sources. OpenAI offers its Data Processing Addendum (DPA) for Business and Enterprise but not for the personal plans, so a law firm or legal team that wants a DPA with OpenAI would compare those two plans.1–4,12,16,17,19–21,25

    Last verified:
    Last updated:

    Based on public documentation and published benchmarks. We do not test tools ourselves.

    Our verdict

    Who is ChatGPT for?

    Based on public documentation and published benchmarks: on the personal plans, content is used for training unless the user opts out and OpenAI does not offer its Data Processing Addendum (DPA), while for Business and Enterprise OpenAI signs a DPA and does not train on business data by default; storing in-scope content and running inference in Europe are options only for eligible new Enterprise and Edu customers. Enterprise and Edu are in scope for SOC 2 Type 2 and ISO/IEC 27001 and come with SCIM and audit logs; Business is in scope for SOC 2 Type 2 and has neither SCIM nor audit logs, and Enterprise is priced through sales. OpenAI documents no built-in Finnish or EU legal source, its Astra for Law configuration searches US sources, and Finnish is a supported interface language.3,11–13,17,19,21,25,26,29–31

    Best for

    • Law firms and legal teams buying Business or Enterprise that want one general assistant to draft and revise text, create documents and spreadsheets, work inside Word, run multi-source research and agentic tasks, and use plugins for SharePoint, Outlook, Teams or Google Drive; which features and plugins a workspace gets depends on the plan and its settings.11,12,16–18,20
    • Firms that keep matter files in iManage Work or NetDocuments: OpenAI lists plugins from both vendors whose listings say access is permission-bound, and teams can build their own MCP plugins for other systems.15,22,23
    • Small firms that want to buy online rather than through a sales team: Business is sold online for teams of 2 to 200, with SAML single sign-on, a DPA that OpenAI signs through a form, and no training on business data by default.3,11,30
    • Organisations that want client content stored and processed in Europe and can buy Enterprise: eligible new Enterprise customers can have in-scope content stored, and GPU inference run, in the EEA and Switzerland, though workspace metadata and logins may be stored, and authentication and routing handled, elsewhere.11,26

    Not for

    • Lawyers who would put client work on a personal Free, Go, Plus or Pro account: content on these plans is used for training unless the user opts out, OpenAI does not offer its Data Processing Addendum for them, and Plus and Pro have no single sign-on or audit logs.3,11,30,31
    • Firms that need client data stored or processed in Europe but are not buying Enterprise: Business and the personal plans are not eligible for data or inference residency.26
    • Lawyers looking for a Finnish legal research tool: OpenAI documents no built-in Finnish or EU legal database, and Astra for Law, initially offered to selected US law firms, has a legal index of US sources.12,17,19,21,25
    • Firms that need SCIM provisioning, audit logs or ISO/IEC 27001 scope without going through a sales team: these come with Enterprise and Edu, Enterprise is priced through OpenAI's sales team, and Business, which is sold online, has single sign-on but none of these.11,29–31

    What is ChatGPT?

    ChatGPT is a general-purpose AI assistant, not a legal database. It runs on OpenAI’s GPT models on the web, desktop and mobile, with features such as ChatGPT Work, Codex and Sites varying by plan.11

    Users resident in the EEA or Switzerland contract with OpenAI Ireland Ltd under terms for personal use that include an addendum for commercial or business use, and Business and Enterprise customers located there also contract with OpenAI Ireland Ltd.1–3 OpenAI offers its Data Processing Addendum (DPA) only for Business, Enterprise and the API3, so a firm that wants a DPA with OpenAI would compare the business plans (Business and Enterprise), not the personal plans (Free, Go, Plus and Pro).

    What can ChatGPT do?

    ChatGPT drafts and revises text, summarises files and creates documents, presentations, spreadsheets and PDFs, and ChatGPT for Word, available on every plan, works in a sidebar on the open document; OpenAI’s help article does not mention tracked changes.16,18,20 For a lawyer who redlines in Word, that is a point to check. ChatGPT Work carries a defined outcome, such as a report or file analysis, through to a reviewable result, deep research within Work produces a report with sources, and Projects group related chats, files and instructions.16,17 Plugins connect SharePoint, Outlook, Teams, Google Drive and other services, including the iManage Work and NetDocuments document management systems, and teams can build their own on MCP.12,15,22,23

    OpenAI’s legal configuration, Astra for Law, pairs GPT-6 Astra with a Legal Search Index of US case law, statutes, regulations, court rules and administrative decisions, and is initially offered to selected US law firms on request.21

    Finnish is among ChatGPT’s supported interface languages on the web and in the mobile app.13 Its Finnish quality score below rests on a general language benchmark, EuroEval, which does not test legal writing.

    What ChatGPT offers
    Fact Details
    Products and editions Plans for individuals (Free, Go, Plus and Pro) and for businesses (Business and Enterprise), and Edu for universities. ChatGPT runs on the web, desktop and mobile; features such as ChatGPT Work, Codex, ChatGPT Space, Sites and dots vary by plan. Official chatgpt.com/pricing Last verified
    Integrations Plugins for SharePoint, Outlook (email and calendar), Microsoft Teams, Google Drive, Gmail, Google Calendar, Dropbox, Slack, Notion, Adobe Acrobat, Zoom, Salesforce, GitHub and other services. Available plugins and actions depend on the plan and workspace settings. Official learn.chatgpt.com/training/walkthroughs/plugins… Last verified
    Interface languages Finnish is among the supported interface languages on the web and in the mobile app. ChatGPT follows the browser or device language, or a setting for signed-in users. Official help.openai.com/en/articles/8357869-how-to-chan… Last verified
    AI models OpenAI's GPT models: GPT-6.1 Sol, GPT-6 Astra, GPT-6 Sol, GPT-6 Luna, GPT-5.6 Sol, GPT-5.6 Sol Pro, GPT-5.6 Terra, GPT-5.6 Luna and GPT-5 Thinking Mini. Free and Go get GPT-6 Luna and GPT-5 Thinking Mini, with limited GPT-5.6 Terra in Work and Codex on desktop. Per the plan comparison on OpenAI's pricing page. GPT-5.6 Sol Pro is not on Free, Go or Plus; Business and Enterprise have flexible access to all listed models. Official chatgpt.com/pricing Last verified
    API Yes: the OpenAI API platform. Since 1 March 2023, API data is not used to train OpenAI's models unless the customer opts in. Eligible customers can get Zero Data Retention and data residency, including EU requests through eu.api.openai.com. Non-US residency needs approval for abuse-monitoring controls and a Modified Retention amendment. Eligible models released from 5 March 2026 cost 10% more there. Official developers.openai.com/api/docs/guides/your-data Last verified
    MCP and connectors Yes. ChatGPT on the web uses remote MCP tools through plugins, and teams can build their own MCP plugins. The desktop app supports local STDIO and Streamable HTTP MCP servers. In Enterprise, the permissions to publish MCP plugins are off by default. Official learn.chatgpt.com/docs/extend/mcp.md Last verified
    Conversational assistant (Chat) Chat mode for asking questions, brainstorming, drafting and revising text, summarising files and comparing options. Official learn.chatgpt.com/docs/use-chatgpt.md Last verified
    ChatGPT Work (agentic tasks) Takes a defined outcome and carries it through to a reviewable result, such as a deck, file analysis, report or project plan. It can run in the cloud or, where enabled, with local computer access. Official learn.chatgpt.com/docs/use-chatgpt.md Last verified
    Deep research An investigation mode in Work for questions that span many sources. It produces a report with sources that the user can review and follow up on. In the + menu on the web, or as a plugin in the desktop app, if available for the account and workspace. Official learn.chatgpt.com/docs/web-search.md Last verified
    Document and file creation Creates and refines documents, presentations, spreadsheets and PDFs. The desktop app previews generated files, and its annotations point to part of a file for a focused revision; on the web, files are reviewed in the chat or downloaded. The page does not mention tracked changes or redlining. Official learn.chatgpt.com/docs/artifacts-viewer.md Last verified
    Projects Projects group related chats, files and instructions around a topic or an ongoing piece of work. Official learn.chatgpt.com/docs/use-chatgpt.md Last verified
    Plugins and skills Plugins bundle skills (reusable instructions), MCP servers, browser extensions and hooks into reusable workflows in ChatGPT and Codex, found in one plugin directory or shared through marketplace sources. Workspace admins configure company-managed app accounts and who can use them. Official learn.chatgpt.com/docs/plugins.md Last verified
    Scheduled tasks Included on Go, Plus, Pro, Business and Enterprise; not on Free. Official chatgpt.com/pricing Last verified
    ChatGPT for Word, Excel and PowerPoint ChatGPT for Word, available on all plans including Free, opens ChatGPT in a Word sidebar to ask about the open document, revise selected text or draft from notes. Word, Excel and PowerPoint use the same ChatGPT Microsoft add-in. The help article does not mention tracked changes. Workspace admins can turn ChatGPT for Word on or off. Official help.openai.com/en/articles/20001526-chatgpt-fo… Last verified
    Astra for Law (legal configuration) GPT-6 Astra tailored for legal work, with a Legal Search Index of US case law, statutes, regulations, court rules and administrative decisions. It is initially offered to selected US law firms, on request. Access is for eligible lawyers and people working under their supervision. It appears as GPT-6 Astra Law in the model picker. Official help.openai.com/en/articles/20001528-astra-for-… Last verified
    iManage Work plugin A plugin from iManage LLC to search, read, organise, upload and update documents in iManage Work from ChatGPT, with access that is permission-bound and auditable. Availability depends on the plugin, the plan and workspace settings. Official openai.com/business/plugins/imanage-work Last verified
    NetDocuments plugin A plugin from NetDocuments Software, Inc. to search a permission-scoped legal document repository and use document text in ChatGPT. Repository permissions, ethical walls and AI data loss prevention policies are enforced. Availability depends on the plugin, the plan and workspace settings. Official openai.com/business/plugins/netdocuments Last verified

    Does ChatGPT cover Finnish and EU law?

    Not from any built-in source that OpenAI documents: its own docs name no source of Finnish legislation, case law or preparatory works, or of EU legislation or case law, and Astra for Law’s index searches US sources.12,17,19,21,25

    OpenAI’s sitemap lists 38 plugin pages in its legal category, among them Harvey, Legora, Thomson Reuters HighQ, iManage Work, NetDocuments, CourtListener and Legal Data Hunter.25 We have not assessed what each plugin covers.

    ChatGPT searches the web and shows results and citations in the chat, and workspace settings can limit search.17 For a Finnish question, the sources would therefore come from web search, uploaded documents or a third-party plugin, and each citation would need checking against the official text.

    Legal sources in ChatGPT
    Fact Details
    Finnish legislation Not publicly disclosed OpenAI's docs describe web search but no Finnish legal database. Astra for Law's legal index searches US sources. Pages checked: learn.chatgpt.com/docs/plugins.mdlearn.chatgpt.com/docs/web-search.mdlearn.chatgpt.com/training/walkthroughs/plugins…help.openai.com/en/articles/20001528-astra-for-…openai.com/sitemap.xml/plugins-legal Last verified
    Finnish case law Not publicly disclosed No source of Finnish court decisions, such as KKO or KHO rulings, is documented. Pages checked: learn.chatgpt.com/docs/plugins.mdlearn.chatgpt.com/docs/web-search.mdhelp.openai.com/en/articles/20001528-astra-for-…openai.com/sitemap.xml/plugins-legal Last verified
    Finnish preparatory works Not publicly disclosed No source of Finnish government proposals or other preparatory works is documented. Pages checked: learn.chatgpt.com/docs/plugins.mdlearn.chatgpt.com/docs/web-search.mdhelp.openai.com/en/articles/20001528-astra-for-… Last verified
    Links between Finnish sources Not publicly disclosed No Finnish legal source is documented as part of the tool, so no links between such sources are either. Pages checked: learn.chatgpt.com/docs/plugins.mdlearn.chatgpt.com/docs/web-search.mdhelp.openai.com/en/articles/20001528-astra-for-… Last verified
    EU legislation Not publicly disclosed OpenAI's own docs name no curated EU legislation source such as EUR-Lex, only web search. Third-party plugins describe their own sources; we have not assessed them. Pages checked: learn.chatgpt.com/docs/plugins.mdlearn.chatgpt.com/docs/web-search.mdhelp.openai.com/en/articles/20001528-astra-for-… Last verified
    EU case law Not publicly disclosed OpenAI's own docs name no source of CJEU or other EU case law. Pages checked: learn.chatgpt.com/docs/plugins.mdlearn.chatgpt.com/docs/web-search.mdhelp.openai.com/en/articles/20001528-astra-for-… Last verified
    Legal content partners OpenAI's sitemap lists 38 plugin pages in its legal category, among them Thomson Reuters HighQ, Harvey, Legora, iManage Work, NetDocuments, Litera Lito, Clio, DeepJudge, Definely, Intapp Celeste, Everlaw, Relativity, Ironclad Contracts, DocuSign, Box, LegalZoom, CourtListener, Midpage, Descrybe, Trellis, UniCourt and Legal Data Hunter. Taken from the plugin page addresses in the sitemap, which does not describe what each plugin covers. Official openai.com/sitemap.xml/plugins-legal Last verified
    Web search Yes. ChatGPT searches the web for current information and shows results and citations in the chat. Workspace settings can limit search. Official learn.chatgpt.com/docs/web-search.md Last verified

    How does ChatGPT handle your data?

    On the personal plans, OpenAI’s pricing page says content is used for training, with an opt-out, and these plans are not among the products OpenAI offers its DPA for. Deleted chats are scheduled for permanent deletion within 30 days, unless already de-identified or kept longer for security or legal reasons.3,11,28

    On the business plans, OpenAI does not use business data for training unless the customer opts in, and under its DPA, OpenAI Ireland Limited processes customer data from the EEA and Switzerland, with transfers outside them relying on Standard Contractual Clauses or an EU adequacy decision.3,11,32 Eligible new Enterprise and Edu customers can have in-scope content stored, and inference run, in Europe (EEA and Switzerland), though workspace metadata, logins and data sent to external apps may be stored elsewhere; Business is not eligible.26 The subprocessor list names Microsoft, CoreWeave, Oracle, Google Cloud, Amazon Web Services and Cerebras as cloud providers for the business products.11,27 For a Finnish firm, the DPA’s transfer clauses and the subprocessor list are the documents to review.

    Business has SAML single sign-on but not SCIM or audit logs; SCIM, Enterprise Key Management and the Compliance API come with Enterprise and Edu. OpenAI says the Compliance Logs Platform, which keeps Work prompts and responses for 30 days, is not a complete audit trail of every file operation, tool call or approval.11,30,31 On Enterprise and Edu, workspace admins control how long data is kept.3,28 OpenAI’s compliance page puts Enterprise and Edu in scope for SOC 2 Type 2, ISO/IEC 27001 and ISO/IEC 27701, and Business for SOC 2 Type 2.29
    How ChatGPT handles data
    Fact Details
    Where data is stored Applies to: Enterprise and Edu Available to new Enterprise and Edu customers at no extra cost, in Europe (EEA and Switzerland), the UK, the US, Canada, Australia, India, Japan, Singapore, South Korea and the UAE. It covers in-scope customer content; workspace metadata, billing data, logins and data sent to external apps may be stored elsewhere. Official help.openai.com/en/articles/9903489-data-reside… Last verified
    Where data is stored Applies to: Free, Go, Plus, Pro 100, Pro 200, Pro 500 and Business Not among the eligible plans: OpenAI offers ChatGPT data residency to eligible new Enterprise and Edu customers (and API customers). Official help.openai.com/en/articles/9903489-data-reside… Last verified
    Where data is processed Applies to: Enterprise and Edu Available to eligible Enterprise and Edu customers with data residency in the same region: Europe (EEA and Switzerland), the US or the UAE. It covers GPU inference on in-scope content; processing such as authentication and routing may happen elsewhere. Official help.openai.com/en/articles/9903489-data-reside… Last verified
    Where data is processed Applies to: Free, Go, Plus, Pro 100, Pro 200, Pro 500 and Business Not among the eligible plans: OpenAI offers inference residency to eligible Enterprise and Edu customers. Official help.openai.com/en/articles/9903489-data-reside… Last verified
    Hosting Applies to: Business, Enterprise and Edu OpenAI's subprocessor list names Microsoft, CoreWeave, Oracle Cloud Infrastructure, Google Cloud Platform, Amazon Web Services and Cerebras as cloud infrastructure providers. The list gives several processing countries per provider and does not say which provider holds which data. Official openai.com/policies/sub-processor-list Last verified
    Hosting Applies to: Free, Go, Plus, Pro 100, Pro 200 and Pro 500 Not publicly disclosed OpenAI's subprocessor list covers its business products; for Plus and Pro it mentions only hosting for ChatGPT Sites. Pages checked: openai.com/policies/sub-processor-listchatgpt.com/pricing Last verified
    Training on your data Applies to: Free, Go, Plus, Pro 100, Pro 200 and Pro 500 Yes, with an opt-out: OpenAI's pricing page says content on these plans is used to train its models, and an opt-out is available. Official chatgpt.com/pricing Last verified
    Training on your data Applies to: Business, Enterprise and Edu No, by default: OpenAI does not use data from ChatGPT Business, Enterprise or Edu to train its models unless the customer explicitly opts in to share it. Official openai.com/enterprise-privacy Last verified
    Data retention Applies to: Free, Go, Plus, Pro 100, Pro 200 and Pro 500 Chats stay saved until the user deletes them. Deleted chats are scheduled for permanent deletion within 30 days, unless already de-identified or kept longer for security or legal reasons. Temporary chats may be kept for up to 30 days. Official help.openai.com/en/articles/8983778-chat-and-fi… Last verified
    Data retention Applies to: Business Deleted or unsaved conversations are removed from OpenAI's systems within 30 days, unless the law requires longer retention or it is reasonably necessary to protect OpenAI's services or others. Official openai.com/enterprise-privacy Last verified
    Data retention Applies to: Enterprise and Edu Workspace admins control how long data is kept. Deleted conversations are removed from OpenAI's systems within 30 days, unless OpenAI is legally required to keep them. Official openai.com/enterprise-privacy Last verified
    Data processing agreement Applies to: Business and Enterprise Yes. OpenAI signs a Data Processing Addendum with customers for ChatGPT Business and Enterprise, through a DPA form. Official openai.com/enterprise-privacy Last verified
    Data processing agreement Applies to: Edu OpenAI processes Edu data under its Student Data Privacy Agreement. It offers its DPA for ChatGPT Business, ChatGPT Enterprise and the API. Official openai.com/enterprise-privacy Last verified
    Data processing agreement Applies to: Free, Go, Plus, Pro 100, Pro 200 and Pro 500 Not among the products OpenAI offers its DPA for, which are ChatGPT Business, ChatGPT Enterprise and the API. Official openai.com/enterprise-privacy Last verified
    Certifications Applies to: Enterprise and Edu SOC 2 Type 2, ISO/IEC 27001:2022 and ISO/IEC 27701:2019 Per OpenAI's product compliance status page, updated 4 August 2026. Official openai.com/product-compliance-status Last verified
    Certifications Applies to: Business SOC 2 Type 2 The page does not mark Business as in scope for ISO/IEC 27001 or 27701. Official openai.com/product-compliance-status Last verified
    Certifications Applies to: Free, Go, Plus, Pro 100, Pro 200 and Pro 500 Not publicly disclosed The page lists products such as ChatGPT Business, Enterprise and Edu, the API and Codex, but no personal plan. Pages checked: openai.com/product-compliance-status Last verified
    Single sign-on (SAML) Applies to: Business, Enterprise and Edu Yes: SAML SSO and MFA, with workspace user management. Official learn.chatgpt.com/docs/pricing.md Last verified
    Single sign-on (SAML) Applies to: Plus, Pro 100, Pro 200 and Pro 500 Not available. Official learn.chatgpt.com/docs/pricing.md Last verified
    Single sign-on (SAML) Applies to: Free and Go Not publicly disclosed Pages checked: learn.chatgpt.com/docs/pricing.mdchatgpt.com/pricing Last verified
    User provisioning (SCIM) Applies to: Enterprise and Edu Yes: SCIM, together with EKM and domain verification. Official learn.chatgpt.com/docs/pricing.md Last verified
    User provisioning (SCIM) Applies to: Plus, Pro 100, Pro 200, Pro 500 and Business Not available. Official learn.chatgpt.com/docs/pricing.md Last verified
    User provisioning (SCIM) Applies to: Free and Go Not publicly disclosed Pages checked: learn.chatgpt.com/docs/pricing.mdchatgpt.com/pricing Last verified
    Audit logs Applies to: Enterprise and Edu Yes: the Compliance API, and the Compliance Logs Platform with Work prompts and responses, kept for 30 days for export to eDiscovery, DLP or SIEM systems. OpenAI says these records are not a complete audit trail of every file operation, tool call or approval. Official learn.chatgpt.com/docs/enterprise/work-admin-fa… Last verified
    Audit logs Applies to: Plus, Pro 100, Pro 200, Pro 500 and Business Not available. Official learn.chatgpt.com/docs/pricing.md Last verified
    Audit logs Applies to: Free and Go Not publicly disclosed Pages checked: learn.chatgpt.com/docs/pricing.mdchatgpt.com/pricing Last verified
    Subprocessors Yes. OpenAI publishes a subprocessor list for the API and ChatGPT Business, Enterprise and Edu, naming cloud, content delivery, data warehousing, support and moderation providers, and OpenAI's own affiliates. Last updated 14 October 2026. OpenAI says it uses Standard Contractual Clauses for transfers among its affiliates. Official openai.com/policies/sub-processor-list Last verified
    Encryption All data is encrypted in transit (TLS 1.2) and at rest (AES-256). Enterprise Key Management is available on Enterprise, not on Business. Official chatgpt.com/pricing Last verified
    Transfers outside the EU Applies to: Business and Enterprise Under the DPA, OpenAI Ireland Limited processes customer data from the EEA and Switzerland. Transfers outside the EEA or Switzerland rely on agreements with Standard Contractual Clauses or an EU adequacy decision. Per OpenAI's Data Processing Addendum, effective 1 January 2026. Official openai.com/policies/data-processing-addendum Last verified

    How much does ChatGPT cost?

    A Free plan is available to everyone, and OpenAI’s pricing page mentions no free trial of paid plans. Go, Plus, Pro and Business can be bought online, Business for teams of 2 to 200, and Enterprise has custom pricing through OpenAI’s sales team.11 TechCrunch has reported that Enterprise costs around USD 60 per user per month, with at least 150 users on a 12-month contract; OpenAI does not publish the price.40 A firm that needs SCIM, audit logs or data residency would need Enterprise, which is priced through sales.11,26,30,31 Finland and all EU member states are on OpenAI’s list of countries where it supports access to ChatGPT.24
    Plans and prices for ChatGPT
    Plan Price
    Free For individuals
    Go For individuals
    Plus For individuals
    Pro 100 For individuals
    Pro 200 For individuals
    Pro 500 For individuals
    Business For teams
    Enterprise For organisations
    • about US$60 per user per month, minimum 150 users TechCrunch (updated 25 February 2025) reports this cost, with a 12-month contract, and links a Reddit thread as its source. OpenAI publishes no Enterprise price: custom pricing through its sales team. Reported techcrunch.com/2025/02/25/how-much-does-chatgpt… Last verified
    Edu For organisations
    • US$2.50 per user per month What the University of Southern California negotiated for its 80,000 users, as its interim CIO told the Academic Senate, reported by the student newspaper Daily Trojan in January 2026. The provost put the total yearly cost at USD 3.1 million, including credits for deeper research. OpenAI publishes no Edu price: contact sales for a quote. Reported dailytrojan.com/2026/01/22/__trashed-3 Last verified
    How to get ChatGPT
    Fact Details
    Availability Available. Finland and all 27 EU member states are on OpenAI's list of countries where it supports access to ChatGPT on the web and mobile. Official help.openai.com/en/articles/7947663-chatgpt-sup… Last verified
    Free plan or trial A Free plan is available to everyone. OpenAI's pricing page mentions no free trial of paid plans. Official chatgpt.com/pricing Last verified
    How to buy Go, Plus, Pro and Business can be bought online by credit card; Business is for teams of 2 to 200. Enterprise has custom pricing through OpenAI's sales team, which offers invoicing. Edu is arranged by contacting OpenAI. Official chatgpt.com/pricing Last verified

    Who makes ChatGPT?

    ChatGPT is made by OpenAI, based in San Francisco; the nonprofit OpenAI, Inc. was incorporated in Delaware in 2015, and personal users and Business and Enterprise customers in the EEA contract with OpenAI Ireland Ltd.1–5 The nonprofit controls the for-profit public benefit corporation formed in a recapitalisation to which the Delaware Attorney General issued a non-objection in October 2025.5,6 According to a press report, a US$122 billion funding round closed at the end of March 2026.7 In June 2026 OpenAI announced that it had confidentially submitted a draft registration statement to the US SEC; it had not decided on timing.10
    Who makes ChatGPT
    Fact Details
    Operator Applies to: Free, Go, Plus, Pro 100, Pro 200 and Pro 500 OpenAI. Users resident in the EEA or Switzerland contract with OpenAI Ireland Ltd (Dublin); UK residents with OpenAI OpCo, LLC. Per OpenAI's Europe Terms of Use (updated 16 January 2026), which cover personal use and include an addendum for commercial or business use. Official openai.com/policies/eu-terms-of-use Last verified
    Operator Applies to: Business and Enterprise OpenAI. Customers located in the EEA or Switzerland contract with OpenAI Ireland Ltd.; customers elsewhere with OpenAI OpCo, LLC. Per OpenAI's Services Agreement (effective 1 January 2026), which covers ChatGPT Business, ChatGPT Enterprise and the API. Official openai.com/policies/services-agreement Last verified
    Operator Applies to: Edu Not publicly disclosed The Services Agreement names ChatGPT Business and Enterprise but not Edu. Pages checked: openai.com/policies/services-agreementopenai.com/enterprise-privacy Last verified
    Headquarters San Francisco, United States Per the EU trader details OpenAI gives in the Finnish App Store. Official apps.apple.com/fi/app/chatgpt/id6448311069 Last verified
    Founded 2015 OpenAI, Inc. was incorporated as a Delaware nonprofit corporation in 2015, per the Delaware Attorney General's release of 28 October 2025. Official register news.delaware.gov/2025/10/28/ag-jennings-comple… Last verified
    Ownership The nonprofit OpenAI, Inc. controls the for-profit public benefit corporation formed in the recapitalisation: as holder of its Class N common stock, the nonprofit's board appoints and can remove the PBC's directors. Per the California Attorney General's memorandum of understanding with OpenAI of 27 October 2025. Official register oag.ca.gov/system/files/attachments/press-docs/… Last verified
    Funding A US$122 billion round closed at the end of March 2026, at a US$852 billion valuation. The largest contributors were Amazon (US$50 billion, of which US$35 billion is contingent on an IPO or a technology milestone), Nvidia (US$30 billion) and SoftBank (US$30 billion). Reported by Bloomberg Law on 1 April 2026. Reported news.bloomberglaw.com/tech-and-telecom-law/open… Last verified
    io Products team merges with OpenAI On 9 July 2025 OpenAI announced that the io Products, Inc. team had officially merged with OpenAI. Official openai.com/sam-and-jony Last verified
    ChatGPT Team renamed ChatGPT Business Applies to: Business ChatGPT Team was renamed ChatGPT Business on 29 August 2025. The rename itself did not change the plan. Official help.openai.com/en/articles/8792828-chatgpt-bus… Last verified
    Recapitalisation into a public benefit corporation On 28 October 2025 the Delaware Attorney General issued a non-objection to OpenAI's recapitalisation, under which the nonprofit OpenAI, Inc. keeps control of a newly formed for-profit public benefit corporation. Official register news.delaware.gov/2025/10/28/ag-jennings-comple… Last verified
    Confidential IPO filing On 8 June 2026 OpenAI announced that it had confidentially submitted a draft S-1 registration statement to the US SEC. It had not decided on timing. Official openai.com/index/openai-submits-confidential-s-1 Last verified

    Who uses ChatGPT?

    According to a press report, Dentons’ UK, Ireland and Middle East region rolled out ChatGPT Enterprise to all its employees in October 2025.33 This is a press report of a rollout, not an independent assessment. The OpenAI customer story pages we checked name no Finnish law firm or legal team.34–37

    Named users of ChatGPT
    Fact Details
    Dentons UK, Ireland and Middle East Applies to: Enterprise Dentons' UK, Ireland and Middle East region rolled out ChatGPT Enterprise to all its employees in October 2025, after a pilot from March 2025, under a non-exclusive partnership with OpenAI. Reported by Legal IT Insider on 11 December 2025. Reported legaltechnology.com/dentons-enters-partnership-… Last verified
    Named Finnish law firms or legal teams Not publicly disclosed Pages checked: openai.com/storiesopenai.com/sitemap.xml/brand-stories-chatgptopenai.com/sitemap.xml/ai-adoptionopenai.com/sitemap.xml/chatgpt Last verified

    How does ChatGPT score on our rubric?

    We score every tool on the same 8 criteria, each from 0 to 10. Three criteria rest on published benchmarks, some of them estimates; the others rest on public documentation and published prices.

    Overall score: 6.1/10, the weighted average of the criteria that apply to ChatGPT. It includes an estimate, so it may change when a benchmark tests the tool itself.

    The scores apply to Enterprise, the best plan we found for a business buyer in the EU.

    How we score

    Scores for ChatGPT by criterion
    Criterion Weight Score
    Legal task quality 15% 7/10 Benchmark: Vals Legal Index
    Grounding and verifiability 10% 4/10 Benchmark: Legal Research Bench
    Finnish quality 10% 9/10 Benchmark: EuroEval Finnish leaderboard
    Finnish legal sources 15% 0/10
    EU legal sources 10% 0/10
    Security and data handling 15% 9/10
    Workflow fit 10% 10/10
    Estimated price 15% 9/10 estimate

    Legal task quality: 7/10

    From published benchmarks · Assessed 25 October 2026

    Scored from GPT-6 Astra, the most capable of the models the plan offers by list price, on legal research and drafting tasks under US law. The benchmark does not test Finnish or EU law.11

    The benchmark results behind the Legal task quality score
    Benchmark Result
    Vals Legal Index GPT-6 Astra Vals AI · page dated 24 October 2026 · read 25 October 2026 68.39%

    Grounding and verifiability: 4/10

    From published benchmarks · Assessed 25 October 2026

    Scored from how often GPT-6 Astra's research answers meet every point of an expert grading rubric, sources included. Fewer than half do, so citations need checking.11

    The benchmark results behind the Grounding and verifiability score
    Benchmark Result
    Legal Research Bench GPT-6 Astra Vals AI · page dated 24 October 2026 · read 25 October 2026 39.42%

    Finnish quality: 9/10

    From published benchmarks · Assessed 27 October 2026

    GPT-6 Astra ranks at or near the top of the Finnish leaderboard. The benchmark tests general language, not legal terminology.11,13

    The benchmark results behind the Finnish quality score
    Benchmark Result
    EuroEval Finnish leaderboard gpt-6-astra (zero-shot, val) EuroEval · page dated 25 October 2026 · read 25 October 2026 rank score 1.21

    Finnish legal sources: 0/10

    From public documentation · Assessed 27 October 2026

    OpenAI documents no Finnish or EU legal source for ChatGPT: it relies on web search, and Astra for Law's legal index covers US sources. Third-party plugins describe their own sources, which under our rubric do not count as part of the tool.12,17,19,21,25

    How the Finnish legal sources score adds up
    Item Points
    Finnish legislation Not documented, or only through web search or a separately sold connector. Not publicly disclosed 0 of 4
    Finnish case law Not documented, or only through web search or a separately sold connector. Not publicly disclosed 0 of 3
    Finnish preparatory works Not documented, or only through web search or a separately sold connector. Not publicly disclosed 0 of 3

    EU legal sources: 0/10

    From public documentation · Assessed 27 October 2026

    OpenAI documents no Finnish or EU legal source for ChatGPT: it relies on web search, and Astra for Law's legal index covers US sources. Third-party plugins describe their own sources, which under our rubric do not count as part of the tool.17,19,21

    How the EU legal sources score adds up
    Item Points
    EU legislation Not documented, or only through web search or a separately sold connector. Not publicly disclosed 0 of 5
    EU case law Not documented, or only through web search or a separately sold connector. Not publicly disclosed 0 of 5

    Security and data handling: 9/10

    From public documentation · Assessed 27 October 2026

    New Enterprise customers can have in-scope customer content stored in Europe, Enterprise data is not used for training by default, and OpenAI signs a DPA and documents admin-controlled retention, SOC 2 Type 2, ISO/IEC 27001 and SAML single sign-on. Residency scores 1 of 2: inference on in-scope content can stay in Europe, but authentication and routing may happen elsewhere.3,11,26,28–30

    How the Security and data handling score adds up
    Item Points
    EU/EEA storage and processing EU/EEA storage or processing is offered, but not both, or documented features, subprocessors or models handle some customer content elsewhere. 1 of 2
    No training on customer content Customer content is not used to train models, without the customer having to opt out. 2 of 2
    Data processing agreement A data processing agreement, with the vendor as processor, is available for the plan. 1 of 1
    Retention The customer sets how long content is kept and can delete it, or the vendor keeps no customer content beyond the request. 2 of 2
    Security certifications Both an ISO/IEC 27001 certification and a SOC 2 Type II report cover the service. 2 of 2
    Single sign-on Single sign-on through SAML or OpenID Connect is available on the plan. 1 of 1

    Workflow fit: 10/10

    From public documentation · Assessed 23 October 2026

    ChatGPT for Word works in a Word sidebar, plugins connect to Outlook, iManage and NetDocuments, ChatGPT Work carries out multi-step tasks, and plugins bundle reusable workflows. Enterprise adds SCIM and compliance logs, and there is an API and MCP support.11,12,14–16,19,20,22,23,30,31

    How the Workflow fit score adds up
    Item Points
    Microsoft Word Works inside Word documents through an add-in or built-in integration. 2 of 2
    Email Works inside Outlook or connects to the team's email. 1 of 1
    Document management Connects to a legal document management system such as iManage or NetDocuments. 2 of 2
    Agents and workflows Carries out multi-step tasks as an agent, or lets the team build its own reusable workflows. 2 of 2
    User provisioning Provisions users from the organisation's identity provider, through SCIM or directory sync. 1 of 1
    Audit logs Keeps audit logs that administrators can review or export. 1 of 1
    API or MCP Offers an API or MCP connections for linking the tool with the organisation's own systems. 1 of 1

    Estimated price: 9/10

    From an estimated price · Assessed 27 October 2026

    OpenAI publishes no price for Enterprise, which has custom pricing through sales. TechCrunch reported about US$60 per user per month, for at least 150 users on a 12-month contract.40

    Price we score: US$60 per user per month, excluding VAT, about €54 at the European Central Bank reference rate of 23 October 2026.

    Assumption: We use the reported price, which dates from February 2025 and which TechCrunch based on a Reddit thread. The price a firm is quoted may differ.

    What other tools do we cover?

    • General AI assistant

      Claude

      Anthropic's general-purpose AI assistant, not a legal database, profiled for law firms and legal teams in Finland.

      Last verified:

    • Legal research

      Edilex AI

      An AI add-on to the Finnish legal information service Edilex that answers legal questions from Edilex sources.

      Last verified:

    • Legal AI platform

      Harvey

      A legal AI platform with agents, legal research, drafting and bulk document review, for law firms and in-house legal teams.

      Last verified:

    • Legal source connector

      Laki.ai

      A connector that brings Finnish legal sources into AI assistants, rather than an assistant of its own.

      Last verified:

    • Legal AI platform

      Legora

      A legal AI platform with an agent, legal research, drafting in Word and bulk document review, for law firms and in-house teams.

      Last verified:

    Where do these facts come from?

    Numbers in the text point to this list. Each fact in the tables links to its own source, with the date we last checked it.

    1. 1 https://openai.com/policies/eu-terms-of-use/ Official source
    2. 2 https://openai.com/policies/services-agreement/ Official source
    3. 3 https://openai.com/enterprise-privacy/ Official source
    4. 4 https://apps.apple.com/fi/app/chatgpt/id6448311069 Official source
    5. 5 https://news.delaware.gov/2025/10/28/ag-jennings-completes-review-of-openai-recapitalization/ Official register
    6. 6 https://oag.ca.gov/system/files/attachments/press-docs/Final%20Executed%20MOU%20Between%20OpenAI%20and%20California%20AG%20re%20Notice%20of%20Conditions%20of%20Non-Objection%20(10.27.2025)%20(Signed%20by%20OpenAI)%20(Signed%20by%20CA%20DOJ).pdf Official register
    7. 7 https://news.bloomberglaw.com/tech-and-telecom-law/openai-valued-at-852-billion-after-closing-122-billion-round Press report
    8. 8 https://openai.com/sam-and-jony/ Official source
    9. 9 https://help.openai.com/en/articles/8792828-chatgpt-business-overview Official source
    10. 10 https://openai.com/index/openai-submits-confidential-s-1/ Official source
    11. 11 https://chatgpt.com/pricing/ Official source
    12. 12 https://learn.chatgpt.com/training/walkthroughs/plugins-and-skills Official source
    13. 13 https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt Official source
    14. 14 https://developers.openai.com/api/docs/guides/your-data Official source
    15. 15 https://learn.chatgpt.com/docs/extend/mcp.md Official source
    16. 16 https://learn.chatgpt.com/docs/use-chatgpt.md Official source
    17. 17 https://learn.chatgpt.com/docs/web-search.md Official source
    18. 18 https://learn.chatgpt.com/docs/artifacts-viewer.md Official source
    19. 19 https://learn.chatgpt.com/docs/plugins.md Official source
    20. 20 https://help.openai.com/en/articles/20001526-chatgpt-for-word Official source
    21. 21 https://help.openai.com/en/articles/20001528-astra-for-law Official source
    22. 22 https://openai.com/business/plugins/imanage-work/ Official source
    23. 23 https://openai.com/business/plugins/netdocuments/ Official source
    24. 24 https://help.openai.com/en/articles/7947663-chatgpt-supported-countries Official source
    25. 25 https://openai.com/sitemap.xml/plugins-legal/ Official source
    26. 26 https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt Official source
    27. 27 https://openai.com/policies/sub-processor-list/ Official source
    28. 28 https://help.openai.com/en/articles/8983778-chat-and-file-retention-policies-in-chatgpt Official source
    29. 29 https://openai.com/product-compliance-status/ Official source
    30. 30 https://learn.chatgpt.com/docs/pricing.md Official source
    31. 31 https://learn.chatgpt.com/docs/enterprise/work-admin-faq.md Official source
    32. 32 https://openai.com/policies/data-processing-addendum/ Official source
    33. 33 https://legaltechnology.com/dentons-enters-partnership-with-openai-insights-from-data-science-lead-bugra-ozer/ Press report
    34. 34 https://openai.com/stories/ Checked; does not say
    35. 35 https://openai.com/sitemap.xml/brand-stories-chatgpt/ Checked; does not say
    36. 36 https://openai.com/sitemap.xml/ai-adoption/ Checked; does not say
    37. 37 https://openai.com/sitemap.xml/chatgpt/ Checked; does not say
    38. 38 https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus Official source
    39. 39 https://help.openai.com/en/articles/9793128-about-chatgpt-pro-tiers Official source
    40. 40 https://techcrunch.com/2025/02/25/how-much-does-chatgpt-cost-everything-you-need-to-know-about-openais-pricing-plans/ Press report
    41. 41 https://dailytrojan.com/2026/01/22/__trashed-3/ Press report